"Personal Information" means information or an opinion that can identify an individual, such as your name, address, email address, phone number, or similar details.

We collect Personal Information to:

• Provide our services to you;

• Communicate important updates or offers; and

• Conduct marketing activities (you may opt out at any time by contacting us in writing).

Where possible, we will explain why we are collecting the information and how it will be used.

Under the Privacy Act, "Sensitive Information" includes details such as racial or ethnic origin, political or religious beliefs, trade union memberships, criminal history, or health information.
We only collect and use Sensitive Information:

• For the primary purpose for which it was obtained;

• For a directly related secondary purpose;

• With your consent; or

• Where required or authorised by law.

Where reasonable and practical, we collect information directly from you. In some cases, we may receive information from third parties and will take reasonable steps to ensure you are aware of it.

We may disclose your Personal Information:

• To third parties with your consent; or

• Where required or authorised by law.

We take reasonable measures to protect your Personal Information from misuse, loss, and unauthorised access.
When no longer required, information will be securely destroyed or de-identified. Client records are kept for a minimum of seven years.

You may request access to, or correction of, your Personal Information by contacting us in writing. We may require identification before releasing information. While we do not charge for access requests, administrative fees may apply for copies of records.

We aim to ensure your Personal Information is accurate and up to date. Please notify us promptly if any details change.

This Privacy Policy may be updated from time to time. The latest version will be available on our website.

If you have any questions or concerns about this policy, please contact:
Sol Avenue Aesthetics